Mission Statement:

Pen-Tech strives to build and maintain partnering relationships with our customers in the Southeast by providing professional sales and support for leading electronics manufacturers’ products.

 

 We strive to be a company that provides: 

·      Excellent Representation to our Principals

 ·      Outstanding Service and Support to Our Customers

·      Ethical, Legal and Moral Example to our Peers

·      Care, Support and Growth Opportunities for our Employees

 

The History

Pen-Tech Associates, Inc. was founded in 1977 by five engineers.  From its inception, the firm has represented leading companies in the fields of instrumentation and test equipment, computers and peripheral products, multimedia products, image processing, and power supply related products.   During these 25+ years Pen-Tech has accumulated well over 100 years of OEM sales and management experience.   We feel that our longevity is a direct result of our hard earned sales experience and our ability to adapt to changing markets  forces.

 

Business Philosophy...

Strength, Stability, Service, Integrity

A Manufacturers' Representative in business since 1977 has much to be proud of, and not just its longevity. It takes a solid business principles to weather the ups and downs of the economy and the markets that we participate in. Throughout our history, we have had the strength to adapt to our markets, the stability to maintain and grow our account base and the commitment to provide quality service to our manufacturers, dealers and distributors.

Above all, PTA is a service oriented sales organization. The reality that PTA is the sum of its people cannot be overstated. We work with a team concept made up of diverse individuals with a common goal of developing the best solutions for our Principals and Customers. This team approach creates steady market penetration for our manufacturing partners because new ideas and methods are developed that keep us ahead of the competition and helps us to provide increasingly improved service to our customers.

 Integrity is a cornerstone of the way in which we operate.  Not just a policy or strategy, our method of doing business is one that consistently evokes trust and good relationships.

When you sign on with PTA, you sign on with a team. PTA is not just a group of offices or a local telephone number. It is people, teamwork and service.

 

PTA Today

PTA represents Board/System level OEM electronics and software, engineering and manufacturing automation equipment, and computer peripheral products into the POS/POI/Gaming, Medical, Industrial, Transportation, Government/Military and Telecommunications markets.

 With one central office in Greensboro, NC and three sales offices in the Atlanta, Orlando, and Tallahassee metropolitan areas, we are unique in offering full coverage of our territories with an outside sales and in-house support team unequaled in the industry.  Our sales representatives in the field are backed up 100% by a comprehensive system of inside sales coordination, order entry and data tracking.  PTA’s management believes in investing in its people, in its systems and in its office technology.  It is no surprise that the tenure of our sales and support staff far exceeds the average in the rep firm business.

 

Our Commitment

With over 25 years of experience and know-how ranging from the sales of touch screens to sales of real-time military grade VME computers PTA has become not only one of the oldest and largest, but also one of the most well-respected Manufacturers' Representative firms in the Southeastern United States.

 As  the role of the Manufacturers’ Representative changes with market conditions, our commitment stays constant -- understanding, patience, and above all service and support to our vendors and customers.  PTA constantly strives to improve in our ability to provide the highest quality of information, service, support and follow-up.  Our experienced and dedicated sales and support staff gives PTA the reputation of a “value added” company.


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